Process Associate

Responsibilities:

• Work on transactional processes related to finance and accounting functions
• Support AP invoice processing while ensuring timely and accurate completion of transactions
• Manage multiple transactional activities simultaneously across AP/AR/GL
• Create and maintain process documentation for internal tracking and knowledge transfer
• Monitor service level agreements (SLAs) and ensure compliance for supported projects
• Improve and maintain key performance indicators related to quality and efficiency
• Proactively handle customer issues and support requirements to ensure resolution