Principal Technical Account Manager (Specialist)

Key Responsibilities:

• Define and align the functional and technical vision for program solutions.
• Participate in system, subsystem, and interface identification, validate technology assumptions, and evaluate alternatives.
• Align Oracle product roadmap and features with release cycles, business enhancements, and production break-fix solutions.
• Lead end-to-end SDLC processes, including requirement intake, design, build, testing, deployment, and post-production support.
• Provide mentorship and guidance to junior team members on technical solutions and delivery practices.
• Drive deployment of customer workloads to Oracle Cloud, providing cloud adoption guidance and solutions for overcoming blockers.
• Build and maintain strong customer relationships, understanding industry drivers, organization structures, key projects, and success factors.
• Act as primary delivery contact, ensuring efficient use of Oracle delivery resources, achieving contract margin, revenue objectives, and delivery quality.
• Conduct scope and risk management, periodic account reviews, and service account planning.
• Contribute to process improvement initiatives and development of Oracle delivery tools.