Practice Management Office Business Analyst (Mumbai)

• Attend practice review meetings to understand the functioning and identify clues for performing additional analysis.
• Analyze financial and operational information (i.e. sales, revenue, contribution, utilization, invoicing, collection, etc.) to come up with trends, exceptions and other business insights.
• Coordinate with various levels in the organization (i.e. Leadership, Middle Management, Executives) to understand operational challenges / bottlenecks and work on creating solutions to increase compliance levels and improve operations.
• Coordinate with various functions in the organization (i.e. CRM, MIS, Finance, KM, L&D, etc.) to streamline operations and support business teams.
• Introduce controls / process enhancements within the firm and generate related documentation and communication.
• Create automated dashboards for ongoing monitoring and reporting.
• Prepare specialized quantitative and qualitative reports for leadership to assist in decision making.
• Perform any other related activity as directed by the reporting manager.

Desired Profile

• Commerce graduate with an MBA from a premiere college / Chartered Accountant.
• 5+ years post qualification experience from Consulting Firm.
• Excellent communication, interpersonal and project management skills.
• Ability to think laterally and showcase business acumen.
• Strong understanding of statistical methods and their applications.
• Proficient in tools like Excel (including building macros), SQL, and Python.
• Experience with data visualization tools such as Tableau, Power BI, or Looker.
• Skills in data wrangling, cleaning, and preprocessing to ensure data quality.
• Experience with handling missing data, outliers, and data normalization.
• Ability to translate data findings into actionable business insights.
• Understanding of key business metrics and KPIs relevant to the industry.
• Strong written and verbal communication skills to present findings to stakeholders.
• Ability to create clear and concise reports and dashboards.
• Analytical mindset with strong problem-solving abilities.
• Ability to work with complex datasets and derive meaningful insights.
• Able to maintain a professional demeanor in times of high stress. Works well in a team-oriented environment as well as independently.
• Able to multi-task.