Power Apps Professional (Microsoft CSS Support – Power Platform)

• Provide technical support for Microsoft Power Apps and Power Automate

• Troubleshoot customer issues via calls, chat, email, and screensharing

• Resolve application and platform-related technical problems

• Work in a 24x7 rotational shift environment (APAC, EMEA, Americas cycles)

• Support global customers with timely issue resolution

• Follow support processes and ensure high-quality service delivery

• Collaborate with internal teams for complex issue resolution

• Maintain documentation of issues and solutions