Pilot Operations Administrator

PRIMARY RESPONSIBILITIES:

• Book commuter flights, hotels, and rental cars for pilot ops staff assist in making last minute adjustments
• Maintain relationships with travel partner vendors
• Assist in the reconciliation of expense accounts
• Maintain workflows and processes
• Assist in the onboarding of new Pilot Operations staff (pilots support staff)
• Assist in new-hire scheduling, orientation, training
• Assist in Concur presentations, training materials, and expense reporting for new pilot hires
• Track and manage pilot records and repositories
• Be available occasionally after hours and during the weekend for assistance as needed
• Other duties as assigned

Skills/Requirements

• Excellent interpersonal communication and willingness to serve internal/external customers
• Must be able to collaborate with multiple layers of a growing organization
• Ability to prioritize and adapt quickly
• Well-organized, dependable, and self-sufficient
• Ability to act with discretion and handle confidential matters
• Flexibility and a willingness to pivot quickly when needed
• Accessibility during off business hours and weekends as needed
• Proficient in Microsoft Office including Excel, Outlook, PowerPoint, and Word

EDUCATION REQUIREMENTS

• Associate s degree in Business, Management, Communications, Logistics, or related work experience

PREFERRED REQUIREMENTS

• Understanding and responsibilities of working in a Remote work environment
• Experience with Slack, Concur, SmartSheet, NetSuite, Zoom, and SharePoint
• Aviation knowledge