PHI - Manager-Customer Communication

You could be the right candidate if you

• Minimum of 5 years of experience in customer communication or customer service, preferably in the health insurance industry.
• Excellent written and verbal communication skills.
• Proficiency in using customer relationship management (CRM) software and customer communication platforms like CleverTap and MoEngage.
• Ability to analyze data and generate actionable insights.
• Strong problem-solving skills and attention to detail.
• Thrive in environments that celebrate co-creation and collaboration.
• Have high resilience - can manage yourself, your teams and your peers when faced with ambiguity or failure
• Preferably master s degree in marketing or relevant field.