People Technology Analyst - Servicenow

• Supporting the People team s digital transformation initiatives.
• Building and maintaining People tools, ensuring they meet organizational needs.
• Collaborating with various stakeholders to gather requirements and implement solutions.
• Providing expert guidance on People tools like ServiceNow HRSD and SuccessFactors to optimize their use.
• Collaborate with HR and IT teams to ensure seamless integration of People systems with existing enterprise applications.
• Design, develop, and implement automation workflows using tools such as RPA (Robotic Process Automation) software.
• Evaluate and implement AI-driven solutions to enhance HR functions, such as talent acquisition, employee engagement, performance management, and learning and development.
• Conducting regular system audits and troubleshooting issues as they arise.
• Training and supporting end-users to ensure they are proficient in using People tools.

The Impact You Will Have:

• Enhancing the efficiency and effectiveness of HR processes through optimized People tools.
• Contributing to the successful implementation of digital transformation projects within the People team.
• Improving Employee and Manager experiences through systems.
• Ensuring data integrity and accuracy within our People systems.
• Facilitating better decision-making through improved data accessibility and reporting capabilities.
• Reducing system downtime by proactively identifying and resolving issues.
• Empowering team members with the knowledge and tools they need to succeed.

What You will Need:

• Expertise in People systems like ServiceNow HRSD, SuccessFactors, Avature etc.
• Strong analytical and problem-solving skills.
• Excellent communication skills, both written and verbal.
• Experience in supporting digital transformation initiatives.
• Ability to conduct system audits and troubleshoot technical issues.