Payment Lifecycle Associate - Billing Operations

• Process Swift/ISO payments, including local and FX transactions, as well as serial and cover payments.
• Handle cheque clearing for inward, outward, and collection products.
• Support payment activities such as manual instruction validation, Nostro reconciliation, EOD reconciliation, and fund control checks.
• Monitor process mailboxes, manage queries and escalations, and clear processing queues while maintaining production accuracy.
• Perform regular quality checks, adhere to regulatory and process requirements, and maintain standard operating procedures.
• Ensure timely completion of tasks, meet TAT for processes, and follow exception procedures for deviations.
• Coordinate with stakeholders, maintain MIS/productivity trackers, escalate issues promptly, and assist PVT during weekends as needed.

Required qualifications, capabilities and skills

• Knowledge of SWIFT / ISO Cheque product.
• Knowledge in Nostro recon and monitoring
• Work experience of at least 6 years in a similar role/function.
• Graduate and above.
• Flexibility in working hours / days.
• Should be familiar with AI tools.
• Excellent Communication Skills