Partnerships Manager

Job description:

• MyClassboard is seeking an experienced and motivated Partner Manager to oversee and manage partner relationships, focusing on franchise onboarding, finance partner integration, and payment gateway client onboarding.
• The ideal candidate will have a background in banking or financial services, with strong skills in relationship management, project coordination, and partner onboarding.
• This role is crucial in ensuring smooth integration, maximizing partner satisfaction, and driving mutual growth.

Key Responsibilities:

Franchise Onboarding

• Drive the end-to-end onboarding process for new franchise partners, ensuring a seamless integration experience.
• Collaborate with internal teams to address the unique needs and requirements of each franchise partner.
• Maintain and build strong relationships with franchise partners to support long-term collaboration and success.

Finance Partner Onboarding

• Manage onboarding of financial partners, including banks and other financial institutions.
• Work closely with finance and compliance teams to ensure all necessary requirements and regulations are met.
• Act as the primary point of contact for finance partners, facilitating communication and resolving any issues promptly.

Payment Gateway Client Onboarding

• Lead the onboarding process for new payment gateway clients, coordinating technical integration and user training.
• Liaise with internal technology and support teams to ensure clients have a smooth setup experience.
• Monitor and report on client progress, actively addressing any onboarding challenges to ensure timely completion.