Order To Cash (O2C) & Dispute Management Specialist

Key Responsibilities:

• Order to Cash Expertise: Execute end-to-end O2C processes efficiently.
• Dispute Management: Handle and resolve customer disputes effectively; ensure timely resolution and follow-up.
• Cash Application: Perform basic cash application analysis and support related activities.
• Systems Usage: Utilize dispute tracking systems such as Salesforce and PeopleSoft. Experience with SAP and Oracle O2C modules is preferred.
• Reporting & Analysis: Analyze data, generate reports, and support decision-making processes.
• Client Interaction: Engage with clients as needed and manage customer relationships professionally.