Order Management

Chennai ₹50K-4 LPA Posted 21 May 2025

FULL TIME

Invoice Generation

Validate orders and enter the following data within two (2) working days.
First Sales Orders
Credit Memos
Stock Rotation RMAs
Incorrect Shipment RMAs
Credit and Rebills
Service Contracts
Check Inventory (VMI, OEM, Parent) per matrix and ATP per order and per request for information.
Arrange to Drop Ship or Direct Ship as required.
Generate Invoices on a daily basis.
Follow up with package movement till delivery via report to indicate status and to be provided within 1 day per request.
Provide Support & Co-ordination to the customers and internal stakeholders with replies within 2 days.
Update Client's CRM system with Order information and process orders within 30 minutes of receipt of the call or email from the Client's customers.
Work with sales representatives to review and clarify any issues or questions with the order. Send email regarding issues and questions to sales representatives within 15 minutes.