Operations Manager / Executive

Key Responsibilities

• Lead, motivate, and support a large team, including implementing career development plans and resolving operational issues.
• Manage timely data collection and updates to operations metrics to achieve productivity targets, reduce cost per unit, and minimize errors.
• Ensure excellent customer service delivery by monitoring branch operations and delegating responsibilities effectively.
• Partner with cross-functional teams to improve proprietary tools, systems, and operational processes.
• Collaborate with legal and safety departments to ensure compliance with internal policies and regulations.
• Oversee materials and inventory management to optimize operational efficiency.
• Conduct budget reviews, track costs, and report financial plans to upper management.