Operations Manager

Job description

• We are seeking a dynamic and experienced AML (Anti-Money Laundering) Operations Manager to lead our AML team in an international BPO setting.
• The successful candidate will be responsible for managing the AML processes, ensuring compliance with regulatory requirements, and leading a team to achieve operational excellence.

Key Responsibilities:

• Team Management:
• Lead and manage the AML team, ensuring high performance and adherence to compliance standards.
• Conduct regular team meetings, provide guidance, and support staff development.
• Monitor and evaluate team performance, providing feedback and implementing improvement plans as necessary.

AML Compliance:

• Ensure all AML activities are compliant with regulatory requirements and internal policies.
• Oversee the implementation of AML policies, procedures, and controls.
• Stay updated on AML regulations and ensure the team is informed and trained on any changes.

Operational Excellence:

• Develop and implement strategies to improve AML processes and efficiencies.
• Monitor key performance indicators (KPIs) and ensure targets are met.
• Conduct regular audits and quality checks to maintain high standards of service.

Reporting and Documentation:

• Prepare and present regular reports on AML activities and performance to senior management.
• Maintain accurate records of all AML investigations and actions taken.
• Ensure timely and accurate filing of Suspicious Activity Reports (SARs) and other required documentation.
• Keep the team informed about new regulations, industry best practices, and internal process changes.