OpenText Exstream_Developer

Job Overview:

• Develop and improve enterprise-level customer communication solutions utilizing OpenText Exstream
• In this position, you will be responsible for designing and creating tailored, high-volume customer communications across print, email, and digital channels while ensuring scalability, compliance, and operational efficiency
• You will collaborate closely with business stakeholders, architects, and cross-functional teams to enhance document generation workflows, integrate enterprise systems, and elevate customer engagement
• If you thrive on addressing document composition challenges, optimizing communication processes, and delivering essential business solutions, this role offers an ideal blend of ownership, innovation, and impact
• Additionally, you will have the chance to contribute to automation and AI-driven customer communication projects while upholding rigorous engineering and quality standards

Core Responsibilities:

• OpenText Exstream Development
• Design, develop, and sustain customer communication solutions using OpenText Exstream
• Create and refine templates, business rules, and document workflows for both print and digital channels
• Generate personalized, high-volume customer communications that meet business and compliance standards
• Document Composition Integration
• Configure document templates, data mapping, conditional logic, and multi-channel output delivery
• Integrate Exstream with enterprise applications, databases, and communication platforms
• Support document generation, content management, and communication workflows
• Testing Support
• Conduct testing, troubleshoot production issues, and implement performance enhancements
• Assist with deployments, releases, and production migrations
• Perform root cause analysis to ensure reliable document generation processes
• Collaboration Quality
• Engage in technical reviews, Agile ceremonies, and solution design discussions
• Maintain technical documentation and adhere to development best practices
• Work with business, QA, and cross-functional teams to deliver high-quality communication solutions

Technical Qualifications:

• Minimum Qualifications
• Education: BE, ME, BTECH, MTECH, MCA, MSC, MBA
• 3-5 years of experience in software development and cloud delivery with substantial hands-on exposure to GCP
• Strong working knowledge of Kafka for event streaming and messaging patterns
• Demonstrated experience in building and managing Jenkins CI/CD pipelines for automated build and deployment workflows
• Excellent troubleshooting abilities, understanding of SDLC, and the capacity to work effectively in a collaborative team setting

Additional Insights:

• About Us
• Infosys is a premier global leader in next-generation digital services and consulting
• We assist clients in over 50 countries in navigating their digital transformation journeys
• With more than four decades of expertise in managing the systems and operations of global enterprises, we guide our clients through their digital evolution
• We achieve this by empowering the enterprise with an AI-driven core that prioritizes change execution
• We also equip businesses with agile digital solutions at scale to achieve exceptional performance and enhance customer satisfaction
• Our continuous learning agenda fosters ongoing improvement through the development and transfer of digital skills, expertise, and innovative ideas from our ecosystem
• Infosys is committed to providing equal employment opportunities to all applicants and employees, regardless of race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth or related medical conditions, status as a protected veteran or spouse of a protected veteran, or disability

Preferred Expertise:

Technology->Digital Experience Platforms->CS - Customer Experience Management Platform->OpenText Exstream