UJ

Officer - RCU

Ujjivan Small Finance Bank
Ahmedabad1-4 LPA Posted 8 Jul 2025
FULL TIME
Reporting
Negotiation Skills
Sla
Financial Analysis

Job Description

  • Business/ Financials
  • Assist in identifying and apporting requisite vendors for RCU process keeping in mind, cost, me and quality parameters.
  • Ensure that all the business loans are mapped and manned with the agencies and samplers. Responsible to check and cross-check the billing submitted by various vendors for the department.
  • Ensure that in respective Turn Around Time is adhered to for all the processes and sub processes
  • Customer (Both Internal & External)
  • Maintain appropriate relationships with vendors to ensure delivery of quality RCU services while applying evaluation mechanisms and assignment of responsibilies
  • Ensure that the customers are treated courteously by the vendors in each of the contacts.
  • Ensure that for all the internal customers, the SLA is followed strictly. Build strong working re loans with cross-function
  • Innovation & Learning
  • Periodically deliver trainings to agency and agency staffs.
  • Ensure adherence to training man-days/ mandatory training programs for self.
  • Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self.
  • Complete required certification and courses, keeping the current scope of work in view.

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