Officer-Collection Micro Banking

Roles and Responsibility

• Manage and oversee the collection process for timely debt recovery.
• Develop and implement effective strategies to minimize delinquencies and improve credit quality.
• Build strong relationships with customers to resolve issues promptly.
• Collaborate with internal teams to identify and mitigate potential risks.
• Analyze data to provide insights on customer behavior and preferences.
• Ensure compliance with regulatory requirements and company policies.

Job Requirements

• Strong knowledge of banking operations, including micro banking and collection processes.
• Excellent communication and interpersonal skills for building strong customer relationships.
• Ability to analyze data and provide actionable insights to stakeholders.
• Strong problem-solving skills to resolve complex issues efficiently.
• Experience working in a fast-paced environment with multiple priorities and deadlines.
• Familiarity with regulatory requirements and company policies is essential.