Microsoft Active Directory ATCI Expert

Key Responsibilities:

Active Directory Administration:

• Manage on-premises Active Directory environments including users, groups, and organizational units (OU)
• Configure and maintain Group Policy Objects (GPOs) for security and system configuration
• Monitor and manage AD replication, Sites and Services, and overall directory health

Identity & Access Management:

• Implement Role-Based Access Control (RBAC) across enterprise systems
• Manage identity lifecycle including provisioning, modification, and deprovisioning
• Ensure secure authentication and authorization mechanisms

DNS & Certificate Services:

• Manage Active Directory-integrated DNS zones and records
• Troubleshoot DNS-related issues impacting enterprise systems
• Support certificate management and CRL validation processes

Hybrid Identity Management:

• Support Azure AD Connect / Entra ID Connect for hybrid identity synchronization
• Manage integration between on-prem AD and cloud identity systems
• Assist in Microsoft Identity Manager (MIM) operations where applicable

Troubleshooting & Incident Management:

• Perform advanced technical troubleshooting for identity and directory issues
• Analyze incidents and perform Root Cause Analysis (RCA) for critical issues
• Identify risks and propose mitigation strategies

Project & Stakeholder Management:

• Assess project requirements, effort estimation, and implementation planning
• Coordinate with multiple stakeholders and maintain communication plans
• Provide regular updates on project and support activities

ITIL & Documentation:

• Follow ITIL processes including incident, problem, and change management
• Create and maintain knowledge base articles and technical documentation
• Participate in lifecycle management and continuous improvement initiatives