Manager, Third Party Diligence

Job description

• Be a leader: Lead, mentor, and coach a small to medium-sized team of individuals sitting in different locations, fostering a culture of collaboration, professional growth, and excellence in service delivery.
• Be customer-focused: Ensure consistent and SLA-aligned delivery of high-quality, enterprise-wide services such as identity verification, supplier, partner and customer screening, engagement-level risk assessment, ongoing monitoring and more.
• Be capability-oriented: Support the development and implementation of data-driven routines to build an operational centre of excellence within the Risk Compliance organizaation.
• Be a partner: Collaborate with stakeholders across Sales, Partnerships and Alliances, Global Procurement, General Counsel, Technology, Information Security, and other functions to align TPRM processes with business objectives.
• Be a change agent: Identify opportunities for process improvements and efficiency gains within the framework, leveraging emerging technologies such as automation and AI to enhance operational performance.

About you:

• 12+ years of overall experience, with 8+ years of relevant experience in risk management, procurement, administrative management, or third-party risk management; and at least 3+ years of experience in a leadership or team management role.
• Demonstrated ability to build and lead a team, promoting diversity, inclusion, and a focus on continuous improvement.
• Strong interpersonal skills with the ability to work with diverse stakeholders at varying levels of seniority.
• Natural curiosity, adaptability to navigate uncertainty, and comfort with ambiguity in a fast-paced environment.
• Proven ability to support and enhance policies, procedures, and operational processes in collaboration with key business stakeholders and across various domains.
• Strong business acumen and commercial awareness, with the ability to think strategically and make sound business judgments.