Manager - Telesales

Key Responsibilities:

• Manage and guide the telesales team to achieve targets.
• Make and monitor sales calls to clients.
• Train team members on sales techniques and product knowledge.
• Build and maintain good relationships with customers.
• Prepare daily/weekly reports on team performance and sales.
• Plan strategies to increase sales and reach new clients.
• Handle customer issues and provide quick solutions.
• Work closely with management to meet company goals.

Requirements:

• Graduate in any field (MBA preferred).
• 3 years of experience in telesales/telecalling.
• Good communication and convincing skills.
• Strong leadership and team management ability.
• Knowledge of sales targets, reporting, and CRM tools.