Manager- Site Reliability Engineering

Pearson is looking for a dynamic and experienced Manager - Site Reliability Engineering (SRE) to join our team. This individual will play a critical role in ensuring the stability, performance, and scalability of our infrastructure. If you possess excellent leadership skills, profound technical expertise, and the ability to thrive in a fast-paced, collaborative environment, we encourage you to apply.

Key Responsibilities

Leadership and Team Management

• Lead, mentor, and develop a team of highly skilled Site Reliability Engineers.
• Promote a culture of continuous improvement and high performance.
• Foster collaboration and communication within the team and with other departments.
• Monitor team performance and provide constructive feedback.

Technical Expertise

• Oversee the design, implementation, and maintenance of reliable and scalable infrastructure.
• Develop and enforce best practices for system reliability, monitoring, and incident management.
• Ensure the availability, performance, and security of our services.
• Collaborate with software engineering teams to design and implement solutions that improve system reliability and performance.
• Utilize automation and DevOps practices to streamline operations and enhance productivity.
• Experience with Terraform is required.
• Extensive knowledge of multi-cloud environments is an added advantage.

Collaboration and Communication

• Work closely with cross-functional teams, including engineering, product management, and operations, to ensure alignment and successful project execution.
• Communicate effectively with stakeholders at all levels, providing regular updates on SRE initiatives and performance metrics.
• Facilitate incident response and post-mortem meetings, ensuring thorough analysis and follow-up on action items.

Qualifications

• Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Experience: Proven experience in a leadership role within a Site Reliability Engineering or DevOps team.
• Strong technical background with extensive knowledge of cloud infrastructure, containerization, automation, and monitoring tools.
• Proficiency in scripting languages such as Python, Bash, or similar.
• Excellent problem-solving skills and a proactive approach to identifying and mitigating risks.
• Exceptional communication and interpersonal skills.