Manager Information Systems

Enterprise Architecture & Strategy

• Develop and maintain the enterprise architecture vision and strategy for Amgen's AGP system, ensuring alignment with business objectives.
• Drive continuous improvement in the architecture by identifying opportunities for innovation and efficiency.

Platform Reliability & Efficiency

• Foster platform reliability and efficiency through streamlined release management & execution.
• Establish a consistent DevOps & CI/CD framework.

Platform Customization & Configuration

• Accountable for designing and building customizations & configurations on the Platform as per business needs, including creating custom objects, fields, workflows, and SDKs.

Platform Integration

• Strategize Platform Integrations while adhering to consistent integration standards and patterns.
• Design integration workflows and build connectors.
• Centralize build & run processes for integrations.
• Implement a consistent DevOps model for integrations.

Risk Management & Platform Integrity

• Identify and mitigate architectural risks, ensuring the platform is scalable, secure, and resilient.
• Design platform architecture that can scale to meet growing business needs and performance demands.

Documentation & Standards

• Maintain comprehensive documentation of the platform architecture, including principles, standards, user guides, and models.
• Develop and maintain logical, physical, and conceptual data models to support business needs.
• Establish and enforce data standards, governance policies, and best practices.

Collaboration & Requirements

• Work with collaborators to gather and analyze requirements, ensuring that solutions meet both business and technical needs.
• Perform impact assessments, clearly define AS-IS and TO-BE states, and recommend platform upgrades in accordance with new Veeva features and functionalities.

What we expect of you

Basic Qualifications:

• Master's degree with 4 - 6 years of experience in Computer Science, IT, or a related field OR
• Bachelor's degree with 6 - 8 years of experience in Computer Science, IT, or a related field OR
• Diploma with 10 - 12 years of experience in Computer Science, IT, or a related field.
• Solid understanding of Veeva Vault MedComms and PromoMats and their applications.
• 6-8 years of Global Pharmaceutical experience.
• Solid understanding of pharmaceutical promotional materials business processes, like health agency submissions.
• Experienced in pharmaceutical promotional materials regulations and specifications.
• Experience in Team/People management.
• Experienced in GxP process.
• Experience with system integration and IT infrastructure.
• Experience working in agile methodology, including Product Teams and Product Development models.
• Proficiency in designing scalable, secure, and cost-effective solutions.

Preferred Qualifications:

• Strong solution design and problem-solving skills.
• Solid understanding of technology, function, or platform.
• Experience in developing differentiated and deliverable solutions.
• Ability to analyze client requirements and translate them into solutions.
• Knowledge of Platform and Data Governance.

Professional Certifications

• Veeva Vault Platform Administrator (mandatory).
• SAFe – DevOps Practitioner (mandatory).
• SAFe for teams (preferred).

Soft Skills:

• Should be able to convert business requirements into technical requirements.
• Excellent critical-thinking and problem-solving skills.
• Strong communication and collaboration skills.
• Demonstrated awareness of how to function in a team setting.
• Demonstrated awareness of presentation skills.