Manager Expense Audit and Customer Success

Basic Qualifications and Experience:

• Bachelor's degree with 5+ years of financial operations (including Travel & Expense administration, Financial Planning & Analysis, Procurement, etc.) experience or in a customer-facing role.
• Familiarity with audit or compliance functions in industries practicing GxP or other highly regulated industries.
• Experience managing or supervising a team.

Functional Skills:

Must-Have Skills:

• Deep knowledge of Travel & Expense management technologies (e.g., SAP Concur, Oversight, etc.), processes and policy enforcement.
• Customer service oriented and strong ability to demonstrate empathy.
• Experience managing ticketing systems (e.g., ServiceNow).