Overview:

Acceptance is a key pillar of Mastercard's success, complementing technology, franchise, brand, and customer relationships to form a leading payment network.
Recent innovations in acceptance models, driven by both Mastercard and fintechs, have shifted consumer expectations, paving the way for business models like soft-POS, P2P, ISVs, and BNPL.
This role is vital in advancing Mastercard's position in the evolving global acceptance landscape.
The position involves working closely with data sets and Mastercard's systems, becoming an expert in analytics, and connecting data insights to business performance and strategy.
As part of the Business Insights, Analytics & Experience team for Global Acceptance, you will identify trends across products and performance, working with business teams to structure data and derive actionable insights for strategy development.
You will collaborate with Product & Engineering teams in Mastercard's global Acceptance Solutions, identifying growth opportunities, spotting emerging patterns, and driving measurable progress through data.

Key Responsibilities:

Lead KPI definition and reporting for Global Acceptance, including locations and Digital Acceptance Points, expanding and streamlining metrics to align with business needs and objectives.
Identify trends and emerging patterns across data sets to provide actionable insights that support business decision-making.
Respond promptly to evolving business needs, providing timely and relevant insights that support strategic objectives and projects.
Partner with cross-functional teams to structure and organize data, ensuring it drives valuable insights and supports key business initiatives.
Provide strategic insights that inform the development of business strategies, ensuring data drives future decisions.
Continuously assess and improve analytics practices and reporting processes, driving efficiency and effectiveness across the organization.
Collaborate across functions as part of the Business Insights, Analytics & Experience team, understanding trends, products, and business performance.

All About You:

Strong analytical skills, with the ability to work with large datasets and transform complex data into actionable insights.
Proficiency with Mastercard's data systems and tools, and comfort in navigating and working with various data sets.
A strategic thinker who can connect detailed data insights to the broader business strategy.
Quick learner with a passion for identifying new patterns, driving innovation, and supporting business growth.
Excellent communication skills, with the ability to translate complex data into clear, understandable insights that drive business decisions.
Strong collaboration skills, able to work effectively with cross-functional teams and align on shared goals.
Interest in contributing to strategy development through data-driven insights.
Self-driven, adaptable, and motivated to thrive in a fast-paced, dynamic environment.
Knowledge of programming languages like Python, R, or SQL to query databases, manipulate data, and automate tasks.
Advanced Excel skills, including proficiency with pivot tables, advanced formulas, and macros, for analyzing and organizing data.
Ability to communicate complex data findings in a clear, concise, and compelling manner for non-technical stakeholders.

Manager, Acceptance Analytics