IN

Mainframe Senior Batch Monitoring and Support

Infosys Limited
Hyderabad Posted 9 Oct 2026
FULL TIME
Servicenow
Control M
Ca7
Tso
Ispf
+4 more

Job Description

Key Responsibilities:

  • Oversee and supervise daily batch processing operations within Mainframe production settings
  • Investigate and resolve batch job failures, abends, and scheduling complications within established SLA timelines
  • Execute job restarts, reruns, and recovery tasks utilizing Control M, CA7, ESP, or similar scheduling tools
  • Examine JCL SYSOUT and spool outputs to determine root causes and implement necessary corrections
  • Collaborate with application, database, infrastructure, and business teams during critical production incidents
  • Guarantee the successful completion of end-of-day, end-of-month, and key business batch cycles
  • Log, track, and resolve incidents and change requests via ServiceNow
  • Conduct trend analysis on recurring failures and suggest automation or process enhancements
  • Compile operational reports, batch status updates, and incident summaries for stakeholders
  • Assist in disaster recovery testing, environment validations, and release deployments
  • Maintain operational documentation, including SOPs and knowledge base articles

Technical Requirements:

  • Mainframe Batch Monitoring
  • Control M, CA7, ESP Scheduler
  • IBM z OS
  • JCL (Job Control Language)
  • SDSF, JES2, JES3
  • TSO, ISPF
  • Incident and Problem Management
  • ServiceNow
  • Batch Scheduling and Production Support

Preferred Skills:

Technology->Mainframe Technologies->Mainframe Technologies
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