INInfosys Limited
Mainframe Senior Batch Monitoring and Support
Hyderabad Posted 9 Oct 2026
FULL TIME
Servicenow
Control M
Ca7
Tso
Ispf
+4 more
Job Description
Key Responsibilities:
- Oversee and supervise daily batch processing operations within Mainframe production settings
- Investigate and resolve batch job failures, abends, and scheduling complications within established SLA timelines
- Execute job restarts, reruns, and recovery tasks utilizing Control M, CA7, ESP, or similar scheduling tools
- Examine JCL SYSOUT and spool outputs to determine root causes and implement necessary corrections
- Collaborate with application, database, infrastructure, and business teams during critical production incidents
- Guarantee the successful completion of end-of-day, end-of-month, and key business batch cycles
- Log, track, and resolve incidents and change requests via ServiceNow
- Conduct trend analysis on recurring failures and suggest automation or process enhancements
- Compile operational reports, batch status updates, and incident summaries for stakeholders
- Assist in disaster recovery testing, environment validations, and release deployments
- Maintain operational documentation, including SOPs and knowledge base articles
Technical Requirements:
- Mainframe Batch Monitoring
- Control M, CA7, ESP Scheduler
- IBM z OS
- JCL (Job Control Language)
- SDSF, JES2, JES3
- TSO, ISPF
- Incident and Problem Management
- ServiceNow
- Batch Scheduling and Production Support
