Loan Officer

We are looking for enthusiastic and result-driven Loan Officers to promote and process a variety of retail loan products. The candidate will be responsible for sourcing and processing Home Loans, Personal Loans, and Business Loans, while ensuring excellent customer experience. This is a field-based sales role that requires a strong understanding of financial products and customer relationship management.

Key Responsibilities:

Customer Acquisition & Lead Generation

• Identify and approach potential customers for Home Loans, Personal Loans, and Business Loans through field visits, references, and lead generation activities.
• Explain loan products, features, eligibility criteria, and documentation requirements to prospective clients.

Loan Processing & Documentation

• Assist customers in completing loan applications and collecting all necessary documentation.
• Coordinate with internal credit and operations teams for quick processing and disbursement.

Sales Target Achievement

• Achieve monthly and quarterly sales targets for all loan products.
• Actively cross-sell other financial products such as insurance and credit cards where applicable.

Customer Relationship Management

• Provide after-sales service to ensure customer satisfaction and retention.
• Maintain long-term client relationships for repeat business and referrals.

Key Skills & Competencies:

• Strong communication and interpersonal skills
• Target-driven mindset with persuasive selling skills
• Customer-first approach
• Knowledge of Home Loans and other retail lending products
• Basic computer skills (MS Office, email, CRM tools)