Linguistic Analyst – Spanish

Job Description :

• Analyze all technical claims/treaty documentation received from clients ensuring compliance with
• contractual conditions and where necessary assist with the preparation of these documents for / with
• the client, resolving any queries where appropriate
• Processing and monitoring of Client figures into our systems in line with specified key performance
• indicators and contractual conditions
• Prepare presentations for client and markets including assisting our Placement Support team with
• providing renewal information, statistics and any technical advice as required
• Receive and action client's cash call instructions in a timely manner and communicate pertinent
• information as necessary to obtain prompt agreement
• Manage and resolve queries from clients and reinsurers, seeking assistance as required ensuring
• escalation where necessary and resolution with minimum delay
• Use experience to provide support, advice and guidance to other team members
• Build, develop and maintain strong client, third party and reinsurer relationships with assigned portfolio,
• liaising closely with Client Service Manager and/or Operations Director along with our Overseas offices as
• necessary
• Work closely with Placement Support and own team to ensure effective delivery of client service to
• Gallagher Re clients
• Ensure internal, client and market correspondence is e-filed as necessary
• Support Accounting and Settlement associates to ensure that all financial aspects are handled in a timely manner for the secure, efficient and auditable handling of client monies
• The Requirements :
• Reinsurance or Industry knowledge ideally with a claims background
• Intermediate IT skills (Microsoft Office)
• Good communication skills (Written and Verbal)
• Attention to detail
• Ability to organize and prioritize
• Ability to work in a team and autonomously; and general willingness to learn and grow both yourself and others
• Ability to build strong working relationships with both clients and brokers
• Good time management skills
• Technical knowledge of reinsurance policies pertinent to your business unit
• Spanish language proficiency required