TATaskus
Learning Experience Leader - (Fintech/Fincrime)
Gurgaon ₹8-18 LPA Posted 28 Apr 2025
FULL TIME
Bpo
Training And Development
Customer Experience
Outsourcing
Job Description
Job Description
- Set the standards and expectations through your conduct, work ethic, integrity, and character;
- Create and deliver end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement;
- Deliver technical preparatory training covering basic skill requirements as identified by enterprise needs;
- Accomplish projects and motivate trainees through effective training;
- Continuously improve training programs and the other learning opportunities across the organization;
- Amend and revise programs as necessary for them to adapt to the changes occurring in the work environment;
- Act as the content expert, and maintain relevant training documents and training materials for training conducted;
- Develop and create effective induction programs;
- Monitor and review trainees progress through questionnaires and discuss with their managers;
- Ensure that statutory training requirements are met, understand e-learning techniques and identify where they are relevant, and be involved in the creation and/or delivery of e-learning packages;
- Research and present new technologies and methodologies in workplace learning; and
- Ensure that all trainees adhere to the company s Code of Conduct.
