TA

Learning Experience Leader

Taskus
Gurgaon8-18 LPA Posted 28 Apr 2025
FULL TIME
Digital Marketing
Bpo
Training And Development
Stakeholder Management

Job Description

Job description

  • The Learning Experience Leader is responsible for helping Teammates develop language and
  • communication skills along with designing and expanding training and development programs
  • The main tasks of the role are the following: design, develop, implement, track and measure
  • effectiveness of the learning intervention provided and is also expected to take part in a near
  • hire onboarding program
  • As a Learning Experience Leader, think of yourself as a leader that sets the standards and
  • expectations through your conduct, work ethic, integrity, and character
  • You can also think of yourself as a creator in a way that you must create and deliver end-user, partner, and distributor
  • training which includes curriculum, training, and exams, for all general preparatory courses prior
  • to enterprise endorsement
  • A Learning Experience Leader is expected to be a great
  • communicator with the ability to effectively describe complex ideas and processes, proficient in time management, and is comfortable speaking and interacting in front of an audience

Responsibilities:

  • Conduct a study to identify training needs and schedule and facilitate appropriate training sessions
  • Create a plan to prioritize intervention for each type of training need
  • Collaborate with the training manager in creating the training calendar for the year to equip and fill in competency gaps
  • Design, develop, implement, measure effectiveness, and track strategic and tactical Leadership and Communications Skills Trainings
  • Oversee and facilitate workshops and individual coaching sessions when appropriate
  • Prepare training aides such as module summaries, videos, and presentations
  • Train and guide new employees
  • Develop monitoring systems to ensure that progress of all employees in the program is being tracked
  • Align with the established training strategy and determine the appropriate methodology to be used
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