Learning & Development Coordinator(LMS and WorkDay)

Responsibilities

Learning Program Coordination & Administration

• Coordinate end-to-end logistics for live and virtual training sessions across APAC, including participant registration, facilitator management, communications, attendance tracking, and reporting.
• Produce virtual training sessions using Microsoft Teams, managing chat, Q&A, breakout rooms, polling, and attendance.
• Support coordination of in-person regional training sessions — including venue booking, materials preparation, and technology setup.
• Collaborate with subject matter experts to create and update learning content and training materials.
• Maintain accurate training records and generate analytics and reports on learning activities and outcomes.
• Provide administrative support to external learning partners and vendors as needed.

Content Development & Delivery

• Facilitate New Hire Orientation and Week of Welcome onboarding programs for the APAC region.
• Create and update assessments in Questionmark and integrate them into Workday Learning (LMS) courses.
• Assist in curating and maintaining training curricula in the LMS.
• Stay current with industry trends and best practices in learning and development.

Learning Evaluation & Reporting

• Develop and manage course feedback surveys in the LMS and analyze feedback data monthly.
• Conduct training needs assessments to identify skill gaps and recommend development opportunities.
• Evaluate the effectiveness of training programs through data analysis and stakeholder engagement.

Learning Support

• Organize and maintain L&D team process documentation.
• Compile and manage training data for the L&D Reporting Dashboard.
• Respond to employee L&D inquiries via the JIRA ticketing system.
• Support other ad-hoc L&D projects as assigned.