Lead - Master Coach

Job Description:

We are looking for a motivated Lead-Master Coach to join our team! Youll be instrumental in helping coachee find a solution themselves by training and mentoring them all while having a blast doing it

Role and Responsibilities:

• Play a mentor s role to guide and coach relevant skills and techniques to improve the team s overall performance.
• Assist with Follow up coaching tactics.
• Help TLs identify skill issues and the relevant coaching techniques for the same.
• Set a cadence of coaching observations/Triads to observe TLs coaching sessions.
• Document feedback and report on a weekly basis.
• Avoid dictating the right way to coach, help the TL to self-discover methods to coach themselves effectively.
• Be assertive and have the ability to draft an action plan independently to scale up the TLs coaching skills.
• Provide performance-impacting insights during weekly, monthly, and quarterly reviews.

Qualifications:

• Exceptional written & verbal communication skills.
• Excellent Coaching & Feedback Skills.
• Stakeholder management, adaptability, data analytics & management.
• Should have worked in a frontline supervisory role for a minimum of 1.5 years.
• Should have prior coaching experience.
• Should be open to working from the office & flexible shift timings.
• Background in L&D or quality would be given preference.
• Should be inclined to the growth mindset.
• Should not be intrusive in all activities performed by the supervisor.

Mandatory Skills:

• Exceptional coaching and feedback skills. Adaptability. Growth Mindset.
• Data Management.
• People orientation.
• Exceptional communication skills.
• Stakeholder management.