Lead Learning & Development
Job Description
Role & responsibilities
As the Lead - L&D, you will be a strategic partner to the leadership team, playing a key role in developing and delivering learning programs that support our business goals and employee development objectives. You will be responsible for the following:
- Leadership and Team Management:
- Build and lead a high-performing L&D team, providing coaching and mentorship to foster professional growth.
- Establish a clear vision and direction for the L&D function, aligning it with the overall business strategy.
- Learning & Development Strategy:
- Conduct a training needs assessment to identify skill gaps and development opportunities across the organization.
- Develop and implement a comprehensive learning and development strategy that addresses identified needs.
- Learning Program Delivery & Evaluation:
- Design and deliver engaging, effective training programs for employees at all levels by utilizing a variety of learning methods, including instructor-led training, eLearning, blended learning etc.
- Develop and implement a robust evaluation process to measure the effectiveness of training programs.
- Culture of Learning:
- Foster a culture of continuous learning within MSI Services India by promoting learning opportunities and resources for employees.
- Stay updated on compliance and regulatory requirements related to training and development.
Qualifications & Experience required
- Bachelors degree in any field (Masters degree preferred).
- Minimum 5-7 years of experience in a Learning and Development role.
- Proven experience in leading and managing an L&D team.
- Strong instructional design skills with experience in developing and delivering training programs.
- Expertise in a variety of learning methodologies, including instructor-led training, eLearning & blended learning.
- Excellent project management skills with the ability to manage multiple projects simultaneously.
- Strong analytical and problem-solving skills.
- Excellent communication, interpersonal, and presentation skills.
- Ability to build strong relationships with stakeholders across the organization.
- Experience working in a fast-paced, dynamic environment.
- Proficiency in MS Office Suite and Learning Management Systems (LMS) a plus.
Why Join MSI Services India
This is an exciting opportunity to make a significant impact on a growing organization. You will have the opportunity to build a world-class L&D function and play a key role in developing our employees. MSI Services India offers a collaborative and supportive work environment where you can make a real difference.
We prefer immediate joiners or short notice joiners.
Role: Leadership Trainer
Industry Type: BPM / BPO
Department: Teaching & Training
Employment Type: Full Time, Permanent
Role Category: Corporate Training
Education
UG: Any Graduate
PG: Any Postgraduate