SQSquircle It
L2 Sr. Support Analyst
Chennai ₹5-10 LPA Posted 23 Apr 2026
FULL TIME
Coding
Unit Testing
Technical Design
Production Support
Linux
+2 more
Job Description
- Provide L2 production support for Unix/Linux applications, ensuring high availability and reliability.
- Troubleshoot, analyze, and resolve incidents and problems on Unix/Linux and Oracle environments.
- Perform root cause analysis and implement permanent fixes for recurring issues.
- Write, maintain, and update technical documentation and knowledge articles.
- Coordinate effectively with clients, L3 support teams, and functional/development teams.
- Support project delivery by reviewing technical designs, coding, unit testing, and documentation.
- Manage shift schedules, on-call rotations, and provide support during flexible hours as needed.
- Mentor and guide junior team members in technical tasks.
- Exhibit flexibility in handling business requirements, holidays, and early morning or general shifts (no night shifts).