BO

Key User Manager_Large Users & After Sales._SriLanka

Bosch India
Sri Lanka4-8 LPA Posted 21 Mar 2025
FULL TIME
Customer Sales Officer
customer centricity
Customer Service

Job Description

Job Description

  • TGS responsibility from defined key users (predominantly construction, wood working, metal fabrication and assembly users) for all BU's.
  • Support user retention and conversion from competition to Bosch by building up a close user relationship
  • Provide appropriate solutions to end users, customers & team.
  • Establish key (new) products in his area. Visit users in industrial clusters, conduct regular trials, organize user meets, safety trainings and service trainings.
  • Spare Part Planning (Forecasting & Pricing)
  • Expanding the Workshop operation (network) & generating new business leads
  • Perform demonstrations, safety seminars, service campaigns for end users.
  • Signing up rate contracts and Service Agreement with Large user accounts
  • Managing user contact data, direct relation with users & establish channel relationships.
  • ••Collaborate across with Bosch PT and larger Bosch team maximize sales.
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