Key Account Manager

Position Title: Key Account Manager Abrasive Systems Division (ASD)

Reports To: Regional Sales Manager

Position Summary:

• The Area Sales Manager is responsible for achieving sales objectives by independently managing a designated territory or customer accounts. This role is ideal for professionals with foundational sales experience, particularly in value-based selling, and who have demonstrated the ability to apply core sales competencies. While regular guidance is available, the role requires self-direction in day-to-day activities, with the ability to escalate complex situations as needed.

Key Responsibilities:

• Develop and execute a comprehensive sales plan to achieve defined sales targets and business objectives within the assigned territory.
• Coordinate efforts to achieve quarterly and annual sales goals.
• Promote and implement marketing strategies and policies aligned with 3M Abrasive Systems Division (ASD) objectives.
• Utilize the consultative selling process and digital tools (including social selling platforms) to generate leads and drive customer engagement.
• Conduct product demonstrations and application training for customers.
• Represent the Abrasive Systems Division in all customer and distributor interactions, ensuring consistent and professional engagement.
• Maintain accurate and up-to-date records in CRM, including sales activities, customer interactions, and account information.
• Provide timely market intelligence, including updates on competitor activities, customer needs, and product feedback.
• Effectively plan and manage time and resources to optimize territory coverage and customer service.
• Foster and maintain strong relationships with key accounts and prospects.
• Commit to continuous learning and development in areas such as product knowledge, market trends, and advanced sales techniques.

Basic Qualifications:

• Graduate in Engineering or any discipline, preferably with a management qualification.
• Minimum of 4 years of relevant sales experience, with a focus on industrial or B2B sales.
• Proficient in core selling skills with a willingness to further develop in areas such as communication, negotiation, account planning, and analytics.
• Comfortable using sales support systems, including Microsoft Office, CRM tools, and other digital platforms.

Preferred Qualifications:

• Postgraduate degree with strong communication and interpersonal skills.
• Minimum of 2 years of experience with a multinational corporation (MNC).
• Exposure to corporate clients and key account handling.

Key Competencies and Expectations:

• Demonstrated ability in key account management, particularly with direct OEMs (e.g., Hyundai, Renault Nissan, Royal Enfield) and Tier 1/Tier 2 suppliers in automotive, aerospace, and metal fabrication sectors.
• Strong aptitude for value-based selling and solution-oriented sales approaches.
• High proficiency in building relationships and professional networks.
• Strong organizational and process-oriented mindset.
• Ability to perform effectively under pressure and manage multiple priorities.
• Willingness to travel extensively within the region (approximately 20 days per month).