ITITC Infotech India Limited
Junior Systems Admin
Gurgaon ₹2-5 LPA Posted 1 Apr 2025
FULL TIME
lexmark printers
Desktop Support
Job Description
- Must Have knowledge & Experience
- 1.5 to 5 years of relevant experience in Desktop support, Printers, Network
- Troubleshooting VOIP related issue
- Unable to make call
- Call connects with no sound
- VOIP phone does not turn On
- Echo during voice call
- Knowledge of LAN and WAN Systems
- First level Support to end users
- Escalation and resolution follow-up with other parties like vendors
- Microsoft Office Suite 2003/2007/2013
- Configuration and support of MS-Outlook,O365 and other emailing systems
- Support Skype/Teams
- Windows XP/7/10 and Apple Macintosh Operating systems
- Understand Active directory
- Understand protocols – LAN/WAN, TCP/IP, DNS, DHCP, FTP, VPN, Cisco Router, Switch and Hubs
- Configure/troubleshoot standalone and Network Printers, Scanners, Network Cards, Memory and other peripheral devices
- Network end point testing
- Antivirus End point protection
- Should be able to configure and trouble-shoot business standard applications
