JDE Project Management/ JDE Delivery Manager
Job Description
Dear Candidate,
Greeting from LTM..!!
We are urgently hiring for JDE Project Manager requirement.
Experience Required: 8yrs-15yrs
Notice Period: Open
Location: Pune ,Bangalore ,Hyderabad,Chennai,Mumbai
Role Summary
We are seeking an experienced JD Edwards JDE Delivery Manager to lead multiple largescale JDE programs Application Management Services AMS digital transformation initiatives cloud migrations and strategic client engagements The individual will be responsible for endtoend delivery governance customer relationship management financial accountability operational excellence and team leadership across global JDE engagements
The ideal candidate should possess deep expertise in JD Edwards EnterpriseOne 92 with strong delivery management capabilities experience managing global teams and a proven track record of driving customer success operational efficiencies and revenue growth
Key Responsibilities
Delivery Leadership
Own endtoend delivery of JDE engagements including AMS enhancements upgrades rollouts and transformation programs
Ensure adherence to project timelines service levels quality standards and contractual commitments
Establish delivery governance frameworks and drive operational excellence
Manage multilocation offshore onsite and nearshore teams
Drive continuous improvement initiatives to enhance delivery effectiveness
Client Relationship Management
Serve as the primary interface for client stakeholders and executive leadership
Conduct Steering Committee meetings Quarterly Business Reviews QBRs and service review meetings
Develop trusted advisor relationships with client business and IT leaders
Ensure high customer satisfaction and proactively address escalations
AMS Managed Services Governance
Manage SLAKPI commitments and service performance
Drive incident reduction root cause analysis automation and service optimization initiatives
Establish dashboards for service health monitoring and reporting
Govern ITIL processes including
o Incident Management
o Problem Management
o Change Management
o Release Management
o Service Request Management
Program Project Management
Lead JDE implementation upgrade cloud migration and modernization projects
Manage scope schedule budget resource allocation and risk mitigation
Drive project planning status reporting issue management and stakeholder communication
Ensure successful delivery through structured project governance
Financial Management
Own delivery PL for assigned accounts
Manage revenue margins utilization forecasting and budget tracking
Identify cost optimization opportunities and improve delivery profitability
Ensure accurate effort estimation and contract compliance
People Leadership
Build and mentor highperforming JDE teams
Conduct performance reviews career development discussions and succession planning
Drive employee engagement and capability development
Support hiring onboarding and competencybuilding initiatives
Presales Business Growth
Support RFPRFI responses and solution development
Participate in client presentations due diligence and solution workshops
Identify upsell and crosssell opportunities within existing accounts
Contribute to practice development and business growth initiatives
Digital Transformation Innovation
Drive adoption of
o Automation
o GenAI Solutions
o LowCodeNoCode Platforms
o Integration Platforms
Promote innovation and continuous service improvement
Leverage analytics and automation to reduce operational costs and improve service quality
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