IVR Developer / Tester

Roles & Responsibilities:

• Design, develop, and test IVR applications to meet business requirements.
• Collaborate with cross-functional teams to identify and prioritize project requirements.
• Develop and maintain technical documentation for IVR applications.
• Troubleshoot and resolve issues related to IVR application performance and functionality.
• Conduct thorough testing of IVR applications to ensure quality and reliability.
• Participate in code reviews and contribute to the improvement of the overall codebase.