IT Manager, Ballabgarh

IT Operations Manager

• Manage all aspects of people, resources, and processes for capacity planning, KPI setup, and continuous improvement to drive high-level IT service delivery
• Ensure IT operation standards, processes, and procedures comply with SLA, Cybersecurity, SOX, and Non-SOX requirements for IT systems and devices
• Execute and monitor local project development and communicate progress to all stakeholders
• Collaborate as part of the regional manufacturing team to share resources, best practices, and deliver continuous improvement value to the country
• Represent the country in global and regional IT project execution
• Plan, manage, and control IT AOP and CAPEX budget to efficiently meet business objectives and deliver results
• Build a high-performance team through people development and succession planning to meet top talent and IT Center of Excellence goals

Experience Requirements:

• Bachelor's degree or higher in Computer Science, Computer Engineering, Information Technology, MIS, or related field
• Minimum 10 years of experience in IT support and operations including SAP, system infrastructure, and application development
• Ability to translate business requirements into IT solutions
• Understanding of SAP Basis, processes, configurations, and master data
• Experience managing and leading teams and interacting effectively with IT members
• Knowledge of ITIL and project management methodologies
• Familiarity with SOX and IT security frameworks
• Understanding of LAN/WAN architecture, operating systems, applications, and backup technology
• Experience in vendor and contract management including negotiation