IT Business Partner Commercial

Key Responsibilities:

• Act as the strategic interface between IT and Commercial business teams.
• Lead the execution of commercial excellence projects across sales, marketing, and customer engagement functions.
• Champion the adoption of AI/ML/GenAI and other digital innovations to drive efficiency and competitive advantage.
• Oversee CRM strategy, implementation, governance, and continuous improvement.
• Manage and mentor a high-performing team of 35 IT professionals.
• Collaborate with cross-functional stakeholders to ensure successful change management and user adoption.
• Track project KPIs and ensure timely and within-budget delivery.

Requirements:

• Proven experience in IT-business partnering, preferably in a commercial function.
• Strong understanding of CRM systems and their impact on business.
• Knowledge and passion for emerging technologies such as Generative AI, analytics, and automation.
• Exceptional leadership, stakeholder management, and communication skills.
• Experience managing change initiatives and delivering digital transformation.