International Voice Process

Greetings from Hucon Solutions!

We are hiring Customer Support Associates (Voice Process) to join our team in Hyderabad.

Job Details

Role: Customer Support Associate – Voice

Location: Hyderabad (Work from Office)

Experience: Freshers only

Qualification: Any Graduate / Postgraduate

Process: International Voice

CTC: 3.5 LPA

Joining: Immediate joiners preferred

Key Responsibilities

Handle customer inquiries via phone in a professional and timely manner

Resolve customer issues and complaints efficiently

Maintain accurate records of customer interactions in CRM systems

Provide product/service information and assist customers in decision-making

Collaborate with team members to improve service quality

Identify trends in customer concerns and share feedback for improvement

Required Skills

Excellent communication skills in English

Strong problem-solving and customer-handling abilities

Basic knowledge of CRM tools and MS Office

Ability to manage multiple tasks in a fast-paced environment

Customer-focused mindset with a positive attitude

Interview Process

Shortlisted candidates will be invited for a walk-in interview.

How to Apply

Contact / WhatsApp: chandana

Email: [HIDDEN TEXT]