TE

International CHAT Process

Tech Mahindra Limited
Pune1-3 LPA Posted 24 Nov 2025
FULL TIME
LiveChat
web chat
Chat Process
Handling Customer
Blended Process
+1 more

Job Description

Minimum 1 year of relevant experience required in International chat process on dual concurrency.

12th Pass can apply

Immediate Joiner Preferred

Ready to Relocate

Max Age- 44

Job Responsibilities:

  • Respond to customer questions and requests via live chat in a professional and timely manner.
  • Offer accurate and detailed information about a company's products and services to help customers make informed decisions.
  • Accurately record all customer interactions and resolutions in a Customer Relationship Management (CRM) system for future reference and reporting.
  • Strive to meet individual and team performance metrics, including response times and customer satisfaction levels.
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