International Chat- Email Support @Jaipur@Mansarovar

Roles and Responsibilities

• Provide customer support through various channels such as email, chat, and non-voice processes.
• Handle international customer inquiries with a focus on blended process (email + chat).
• Offer product solutions to customers based on their requirements.
• Maintain accurate records of customer interactions using CRM software.
• Collaborate with internal teams to resolve complex issues.

Desired Candidate Profile

• 0-3 years of experience in BPO Customer Service or related field.
• Strong communication skills for effective interaction with customers via multiple channels (email, chat).
• Ability to work in a fast-paced environment handling multiple tasks simultaneously.
• Proficiency in International Chat Process and Non-Voice Process is essential.
• Any graduates/post-graduates or pursuing are eligible(but should be available for 3 months after selection without any leaves)

Job Details

• Any 5 days of working
• Any 2 days of Week off
• Shift- 9 hours (Including 1 Hour break)
• Rotational Shifts/ Week-off
• Salary -25000 CTC for Fresher / 28000/- CTC for Experience
• Location- Jaipur