International Bpo

Job Description:

We are looking for a candidate with experience in the US healthcare process. The role involves working with US clients, verifying patient insurance eligibility, and handling medical billing tasks. The candidate should understand US health insurance guidelines.

Key Responsibilities:

• Interact with US customers and insurance companies
• Verify patient insurance eligibility (EBV)
• Understand US healthcare processes and guidelines
• Fill out and submit insurance claim forms
• Analyze Explanation of Benefits (EOB) forms
• Follow up with insurance companies and patients for payments
• Review and understand patient medical records
• Assign correct medical codes and bill insurance providers
• Coordinate with doctors and medical assistants for accuracy
• Maintain patient data across multiple visits
• Ensure data accuracy, confidentiality, and information security

Requirements:

• Experience in US healthcare
• Knowledge of eligibility verification and claims processing
• Good communication skills (verbal and written)
• Attention to detail and ability to manage coded information