Key Responsibilities :
On-Premises Support :
Manage and support VMware ESXi environments using vSphere, including installation, configuration, and troubleshooting.
Install VMware ESXi hypervisors on physical servers.
Configure networking, storage, and resource pools for optimal performance.
Set up and manage vCenter Server for centralized management of ESXi hosts.
Diagnose and resolve issues related to ESXi host performance, connectivity, and VM operation.
Use VMware logs and diagnostic tools to identify problems and implement corrective actions.
Perform regular health checks and maintenance to ensure optimal performance.
Set up monitoring tools to track performance metrics of VMs and hosts, including CPU, memory, disk I/O, and network usage.
Identify bottlenecks and inefficiencies in the infrastructure and take corrective action.
Generate reports on system performance for management review.
Design and implement backup strategies using VMware vSphere Data Protection or third-party solutions (e.g., Veeam, Commvault).
Schedule regular backups of VMs and critical data to ensure data integrity and recoverability.
Test backup and restoration processes periodically to verify effectiveness.
Will be involved in L1 support on rotation
AWS Support :
Assist in the design, deployment, and management of AWS infrastructure.
Monitor AWS resources, ensuring performance, cost-efficiency, and compliance with best practices.
Troubleshoot issues related to AWS services (EC2, S3, RDS, etc.) and provide solutions.
Collaborate with development teams to support application deployments in AWS environments.
General Responsibilities :
Document processes, configurations, and troubleshooting steps for both on-prem and AWS environments.
Provide technical support and guidance to internal teams and end-users.
Stay current with industry trends and emerging technologies related to cloud and on-prem infrastructure.
Participate in on-call rotation and respond to infrastructure-related incidents.
Qualifications :
Bachelor's degree in Computer Science or related field.
5+ years of experience in infrastructure support, specializing in VMware (ESXi), vSphere, and VxRail.
Proven expertise in Linux administration.
Proficient in memory, disk, and CPU monitoring and management.
In-depth understanding of SAN, NFS, NAS.
Thorough knowledge of AWS services (Security/IAM) and architecture.
Skilled in scripting and automation tools (PowerShell, Python, AWS CLI).
Hands-on experience with containerization concepts.
Kubernetes, AWS EKS experience required.
Familiarity with networking concepts, security protocols, and best practices.
Windows administration preferred
Redhat VM / Nutanix Virtualization preferred
Strong problem-solving abilities and ability to work under pressure.
Excellent communication skills and collaborative mindset.
Certifications :
VMware Certified Professional (VCP) certification.
AWS Certified Solutions Architect or similar certification

Infrastructure Support Engineer - ESXi

Job Description

Required Skills