Infra Tech Support Practitioner

Key Responsibilities:

Nutanix Infrastructure Administration:

• Manage and administer Nutanix AHV environments including Prism Central, clusters, and virtual machines
• Configure, deploy, and maintain Nutanix clusters and hypervisors
• Perform routine system maintenance, patching, and upgrades

Virtualization & System Support:

• Provide L1/L2 support for infrastructure and virtualization issues
• Troubleshoot performance issues in virtualized environments
• Manage virtual machines and ensure system availability and stability

Storage & Network Management:

• Handle storage integration and management including NFS and iSCSI
• Manage replication, storage performance, and capacity planning
• Support virtual networking configurations and optimization

High Availability & Disaster Recovery:

• Implement high availability (HA) solutions within Nutanix environments
• Design and manage backup and disaster recovery strategies
• Ensure business continuity through proactive infrastructure monitoring

Automation & Scripting:

• Utilize scripting languages such as PowerShell and Python for automation
• Work with Nutanix Calm and other automation tools to improve efficiency
• Support infrastructure automation and standardization initiatives

Monitoring & Maintenance:

• Monitor infrastructure health and resolve incidents in a timely manner
• Perform proactive capacity planning and performance tuning
• Maintain documentation of configurations, processes, and changes

Team & Stakeholder Collaboration:

• Coordinate with cross-functional teams for infrastructure support
• Provide technical guidance and collaborate on operational improvements
• Support team management activities where required