INInfosys Limited
Informatica PowerCenter Application Support
Hyderabad Posted 1 Oct 2026
FULL TIME
Incident Management
Informatica Powercenter
Sql
Shell Scripting
Linux
+1 more
Job Description
Job Overview:
- We are seeking a seasoned Informatica PowerCenter PC Application Support Engineer to deliver production support, including monitoring, troubleshooting, and maintaining ETL workflows and data integration processes.
- The successful candidate will possess significant expertise in Informatica PowerCenter, SQL, Unix, Linux, and incident management in a production support setting.
Primary Responsibilities:
- Deliver L2 and L3 production support for Informatica PowerCenter applications and ETL workflows.
- Oversee batch jobs, workflows, sessions, and data pipelines to ensure they run smoothly.
- Investigate and resolve production incidents, service requests, and problem tickets within specified SLAs.
- Troubleshoot ETL failures, performance challenges, and data inconsistencies.
- Conduct root cause analysis (RCA) and implement measures to prevent recurrence.
- Collaborate closely with development, database, infrastructure, and business teams to address issues.
- Assist with deployment activities and application releases.
- Monitor data loads to ensure data accuracy, integrity, and completeness.
- Create and update support documentation, standard operating procedures (SOPs), and knowledge base articles.
- Engage in on-call support and weekend release activities as necessary.
Technical Qualifications:
- Proven experience in administering and supporting Informatica PowerCenter.
- Solid understanding of ETL concepts, mappings, workflows, sessions, and repositories.
- Strong SQL proficiency with databases such as Oracle, SQL Server, Teradata, or PostgreSQL.
- Familiarity with Unix/Linux commands and shell scripting.
- Knowledge of incident, problem, and change management frameworks.
- Experience using ticketing systems like ServiceNow, Remedy, or Jira.
- Comprehension of production support processes and SLA management.
- Exceptional troubleshooting and analytical abilities.