Inbound Banking Hindi Voice Process

Job Description

WORK FROM OFFICE ONLY

• We are looking for dynamic professionals who can make inbound calls to solve Customer queries & complaints.
• Candidate should be a graduate and willing to work in rotational Shift.
• Handle customer complaints provide appropriate solutions and alternatives within time limits.
• Provide accurate, valid & complete information by using the right methods/ tools.
• Identify and assess customer needs to achieve customer satisfaction.

Required Candidate profile:

• Candidate with call center experience preferable but Freshers can also apply.
• Candidate must have good command in English and Hindi.
• Handling calls/queries/ requests pertaining to product and service for inbound calls effectively.
• Immediate joiners are preferred.