IM-CFA-Exchange Online, O365

Key Responsibilities

• Work on Exchange Online and Office 365 (O365) environments.
• Support administration, configuration, and management of Exchange Online mailboxes, distribution groups, and related services.
• Troubleshoot and resolve issues related to email, calendar, and collaboration tools.
• Collaborate with stakeholders to ensure smooth operation and compliance with organizational policies.
• Participate in migrations, upgrades, and deployment projects related to O365 and Exchange Online.
• Maintain documentation for configurations, processes, and troubleshooting steps.