human resource operations

• Efficiently address employee grievances, ensuring timely resolution while upholding confidentiality standards.
• Administer medical insurance programs for employees across multiple regions (India, and UAE), ensuring alignment with local regulations and meeting employee needs.
• Knowledge and experiance of labor law compliance, regulations, and company policies in all locations, staying abreast of changes and implementing necessary updates.
• Coordinate and oversee audits pertaining to HR processes and compliance, guaranteeing conformity to regulatory standards.
• Act as a liaison between HR, employees, and external stakeholders, offering guidance and assistance on HR-related issues.
• Work collaboratively with cross-functional teams to implement and enforce HR policies, procedures, and initiatives.
• Leverage SAP SuccessFactors & JIRA to streamline HR operations, including data management, report generation, and process optimization.
• Provide comprehensive support and training to HR team members in effectively utilizing SAP SuccessFactors.
• Continuously assess and enhance HR operations to optimize efficiency and effectiveness.
• Stay updated on pertinent employment laws and regulations in India and UAE to ensure compliance in HR operations

What You Need

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 4 – 6 years of proven experience in an HR Operations or similar role, with a focus on employee grievance handling and medical insurance management.
• In-depth knowledge of employment Labour Laws and HR compliance regulations in India
• Proficiency in SAP SuccessFactors with hands-on experience in managing HR processes.
• Strong analytical skills with the ability to interpret data and generate meaningful insights.
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels.
• Detail-oriented with strong organizational skills and the ability to prioritize tasks effectively.
• Ability to work independently as well as collaboratively in a fast-paced environment.