Human Resource Business Partner

Role & responsibilities

• To drive and Enhance Employee Experience and Engagement
• Providing end to end support to employees and managers to better
• understand and utilize HR tools, processes and policies
• Providing insights to Operations/ Managers on employee relations matters to
• enable them to deal with and handle employee issues effectively
• Providing advice, assistance and follow-up on company policies, procedures,
• and documentation to ensure maximum support has been rendered to the
• employee
• Coordinating the resolution of specific policy-related and procedural problems
• and inquiries to increase employee satisfaction level.
• Building ongoing relationships with the stakeholders by being a part of various
• meetings to understand the updates of the assigned skillset and the
• challenges faced
• Providing information to Operation leaders on potential issues in their
• respective teams based on different team dynamics- Attrition reasons,
• performance & behavioral issues so that they are aware of the issues and
• come up with ways to deal with them
• Ability to counsel & coach employees through their grievances, challenges and issues.